FAQs

Where can I use my points?

2021-06-21T15:56:45-07:00August 24th, 2020|

Your earned points and rewards from ReStore purchases are valid at all three of our convenient locations. Find other participating Fivestars businesses here or by downloading the mobile app here.

Do my points expire?

2020-08-24T20:53:03-07:00August 24th, 2020|

No, once you earn them, they're yours forever — no take-backs. Your points stay on your account and will continue to accumulate as you make purchases, should you choose not to redeem them.

Is my personal information safe?

2020-08-24T20:52:36-07:00August 24th, 2020|

Absolutely. Your information is secure and encrypted, and we will never sell any customer information. You can opt out of texts, emails, etc. at any time (but we promise not to spam you!).

How do I become a ReStore Rewards member?

2021-06-21T15:57:18-07:00August 24th, 2020|

Choose from three easy ways to sign up: In-store at the kiosk during checkout Online — sign up through the store you shop at most (don't worry, your points and rewards are transferrable between our three locations): Kearny Mesa | Escondido | National City Via the Fivestars app here

I’m a court-ordered volunteer. What are my next steps?

2021-03-05T00:34:13-08:00August 12th, 2020|

Please fill out our Court-Mandated Community Service Application to apply to fulfill your community service requirements with San Diego Habitat. We reserve the right to deny community service volunteers who have committed certain offenses. Due to the volume of requests, our volunteer opportunities are on a first come-first served basis, and we are unable to guarantee a

What are the age requirements to volunteer at the ReStore?

2021-03-05T12:13:53-08:00August 12th, 2020|

Volunteers must be at least 14 years old to volunteer at the ReStore. Volunteers 17 years old and under must bring a Minor Permission Form signed by a parent/guardian. This form is also available for download upon registering for a VolunteerHub account. Individual volunteers aged 14 or 15 must be accompanied by a parent or guardian

Can I volunteer with a group?

2021-01-12T20:12:35-08:00August 12th, 2020|

Absolutely! Our four-hour shifts are perfect for groups of 5-10 individuals. To arrange a time, fill out our Group Interest Form here. Important: Groups must bring one chaperone for every five volunteers under the age of 16. Please see below for more age-related volunteer requirements.

How does my time help San Diego Habitat?

2021-02-11T18:29:25-08:00August 12th, 2020|

You don't have to lift a hammer to help build a home! Habitat ReStore volunteers bring new skills and build capacity to help provide discounted building materials and home goods to the community. Habitat uses funds raised by the ReStore to help families build and repair homes. By giving your time and talents, you

What is your return policy?

2020-08-12T16:09:38-07:00May 17th, 2020|

It is our policy not to offer refunds or exchanges — all sales are final. We make every effort to put products that are in good working order on the sales floor, but occasionally items are defective. We warranty appliances for 15 days. Returns are allowed only if you find that the item is broken

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